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They say“A technician has been dispatched.”We sayYour residents see the same face every visit.

Life Plan & Active Adult Communities · Central Indiana

A technology confidence program for your residents — without adding to your staff's workload.

Technology confidence is a real driver of resident satisfaction, and it's a real time drain on your staff when there's no one dedicated to it. We provide patient, dignity-first technology support and education, built specifically for the pace and needs of residents in Life Plan Communities and Active Adult communities across Central Indiana.

They say

“A technician has been dispatched to your location.”

We say

Your residents see the same face every visit.

30 yrs

Information security background

What We Offer

  • On-site workshops

    Scam prevention, video calling, smart devices, and more, offered as a resident amenity

  • Individual resident support

    On-site and remote, for residents who want one-on-one help

  • A familiar, consistent face

    Not a rotating call center or a different technician every visit

  • A security-first approach

    30 years of information security background, addressing one of residents' most common fears: scams

Why Local, Independent Support

  • Central Indiana only

    We live and work in Central Indiana — not spread thin across multiple states

  • Patience-first hiring and training

    Every team member is selected and trained for patience before technical skill

  • No-Shame Policy

    Residents are never made to feel dumb for asking a question. It's a fireable offense on our team if they are.

How It Typically Starts

Most partnerships begin with a single pilot workshop for your residents — a low-risk way to see the fit before any ongoing commitment.

Let's talk about your community

Tell us about your residents and your calendar. We'll come back with a workshop schedule and a support plan — no obligation, no pressure.

(463) 220-0601

help@gentlecomputers.com

Call (463) 220-0601Text us